Privacy Policy

PRIVACY POLICY

1) INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER

1.1

We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how your personal data is handled when using our website. Personal data is any information that can be used to identify you personally.

1.2

The controller responsible for data processing on this website is:

Novae Atelier

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

1.3

For security reasons and to protect the transmission of personal data and other confidential content (such as orders or inquiries), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the “https://” address and the lock symbol in your browser.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When using our website for informational purposes only, meaning if you do not register or otherwise submit information to us, we only collect data that your browser transmits to our server (so-called server log files). When you access our website, the following data may be collected:

  • The website visited

  • Date and time of access

  • Amount of data transmitted

  • Source or referral from which you accessed the page

  • Browser type and version

  • Operating system used

  • IP address (if applicable in anonymised form)

This information is processed for the purpose of ensuring the stability, security, and functionality of our website.

3) COOKIES

To make visiting our website more user-friendly and to enable certain functions, we use cookies on various pages. Cookies are small text files stored on your device.

Some cookies are deleted after the end of the browser session (session cookies), while others remain on your device and allow us to recognize your browser during future visits (persistent cookies).

Cookies may collect certain information such as browser data, location data, and IP addresses.

Some cookies help simplify the ordering process by remembering settings, such as the contents of a shopping cart for a later visit.

You may configure your browser to notify you about the use of cookies and decide individually whether to accept them. Please note that disabling cookies may limit certain features of our website.

4) CONTACTING US

When contacting us (for example via email or contact form), personal data may be collected.

The data collected is used solely for the purpose of responding to your inquiry and providing customer support.

Your data will be stored only for as long as necessary to process your request, unless legal retention requirements require a longer storage period.

5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT OR PLACING AN ORDER

When you place an order or create a customer account, personal data is collected as required to process your order.

This information may include:

  • Name

  • Shipping address

  • Billing address

  • Email address

  • Payment details

We use this data exclusively for processing your order and fulfilling contractual obligations.

You may request deletion of your customer account at any time by contacting Novae Atelier using the contact details provided above.

After the completion of your order, your data will be retained only as long as required for legal, tax, or administrative purposes.

(Sections 6–14 remain unchanged and may include information regarding direct marketing, payment providers, analytics, advertising services, and user rights.)